Conversation Sentiment

Interaction
negative 80% “The conversation started with a polite assignment of the issue to Engineering, but quickly turned negative when JC Village Mom marked it as a duplicate without explanation.”
Outcome
neutral 60% “Although the issue was assigned to different personnel, there is no clear indication that any action was taken or resolution achieved.”
3 comments analyzed

Comments (3)

RRC Director - Judi Official 2016-07-09 auto
RRC Director - Judi assigned this issue to Engineering - Althea
JC Village Mom 2016-07-09
Duplicate
Building & Streets - Theresa 2016-07-11 auto
Building & Streets - Theresa assigned this issue to RRC Assistant Director - Waseem