Conversation Sentiment

Interaction
positive 80% “The communication was generally polite and responsive, with a few minor lapses in clarity.”
Outcome
positive 100% “The reported problem of the streetlight was eventually addressed when the tree that caused the issue was removed.”
9 comments analyzed

Comments (9)

RRC Director - Judi Official 2016-07-10 auto
RRC Director - Judi assigned this issue to Engineering - Althea
Building & Streets - Theresa 2016-07-11 auto
Building & Streets - Theresa assigned this issue to RRC Assistant Director - Waseem
Building & Streets - Theresa 2016-07-11
Thank you for reporting! We will investigate
RRC Assistant Director - Waseem Official 2016-08-16
Please confirm if issue still persists?
CarlChastain 2016-08-16
Yes the problem persists.
RRC Assistant Director - Waseem Official 2016-08-16
This issue was recategorized from Streetlight problem to Trees along City Streets.
RRC Assistant Director - Waseem Official 2016-08-16 auto
RRC Assistant Director - Waseem assigned this issue to Parks Maintenance - Alphonso Lynch
9InchNail 2017-04-26
The tree is gone, which is good. Think we can expect the grate to return? Perhaps it would come with a new tree.
Parks Maintenance - Alphonso Lynch 2018-05-17
Tree removed 8-26-2016