Parking issues
Problem is with permitting - former JCPA is using old forms - need to be updated with current info- I.E. Payment due to City of JC not JCPA. Also why is both license and registration required for renewal when this used to be able to be handled via mail- the system has this information already if permit is reissue - why are permit renewals no longer sent in mail?
Reported 2016-07-11 by A · Closed 2016-07-12
Conversation Sentiment
Interaction
positive 80%
“The conversation is professional and responsive, with polite explanations from Building & Streets - Theresa and Yolanda.”
Outcome
neutral 60%
“Although the issue was reported to the Parking Authority, it's unclear if any action was taken or if the problem is resolved.”
8 comments analyzed
Comments (8)
RRC Director - Judi assigned this issue to Engineering - Althea
Thank you for reporting! We will investigate
Building & Streets - Theresa assigned this issue to Building & Streets - Theresa
I will contact the Parking Authority( 201-538-2525) and informed them of your findings and ask that they rectify the situation.
Did contact the Parking Authority 07/12/16
Last year was the end of mail out due to back & forth mailing getting lost and the permits not getting to you in time .It is for your safety. As for the old information they do not keep your information on hand after they get your paper work that goes out of the officer for safety due to that paperwork having all your information
Yolanda assigned this issue to Yolanda
Sent her information!